Privacy Policy

At East Shore Builds, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting our website.

Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely through third-party payment providers)

  • Order history

  • Information submitted through contact forms

  • Website usage data, such as pages visited and device information

How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Communicate about purchases and inquiries

  • Provide customer support

  • Improve our website and services

  • Send updates, promotions, or newsletters (if you have opted in)

  • Prevent fraud and maintain website security

Payment Processing

Payments made through our website are processed by secure third-party payment providers. East Shore Builds does not store your full payment card information.

Email Marketing and Analytics

East Shore Builds uses Squarespace Email Campaigns, Google Analytics, and other analytics tools to better understand how visitors interact with our website and to communicate with customers.

If you choose to subscribe to our newsletter or provide your email address, we may send occasional emails regarding new products, promotions, company updates, and other marketing communications. You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Google Analytics and similar services may collect information such as:

  • Pages visited

  • Time spent on the website

  • Device and browser information

  • Referring websites

  • General geographic location

This information is collected in aggregate and helps us improve the functionality, performance, and user experience of our website.

Our website may also use cookies and similar technologies for analytics and marketing purposes. You can manage or disable cookies through your browser settings.

By using our website, you consent to the use of these analytics and marketing tools in accordance with this Privacy Policy.

Sharing Your Information

East Shore Builds does not sell or rent your personal information. We may share your information with trusted third-party service providers only when necessary to:

  • Process payments

  • Fulfill and ship orders

  • Host and maintain the website

  • Analyze website performance

  • Comply with legal obligations

Data SecuritY

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is completely secure.

Third-Party Links

Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices of those websites.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request corrections or updates

  • Request deletion of your information

  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Contact Information

If you have questions about this Privacy Policy, please contact:

East Shore Builds
Email: eastshorebuilds@gmail.com
Ithaca, New York, USA

Effective date: By using this website, you acknowledge that you have read and agree to this Privacy Policy.